Warranty

KONG WARRANTY INFORMATION

Elkhart Plastics has made the decision to sunset the KONG brand. All existing inventory will be sold by December 31, 2024, or while supplies last.

If you purchased a KONG cooler prior to September 17, 2024, you still have Elkhart’s Limited Lifetime Warranty and you can use the form hyperlinked below to submit a warranty claim.

If you purchase a KONG cooler on or after September 17, 2024, your Kong cooler is being sold “AS-IS” – with no warranty. These sales are FINAL. Elkhart makes no warranty whatsoever, express or implied, including any warranty of merchantability, fitness for a particular purpose or against infringement. In the event warranties exist at law that may not be disclaimed, you agree that such warranties shall be limited in duration to one year from the date of original purchase and your remedy is limited to a pro-rate refund of the price you paid for the Kong cooler.

Fill out the form for KONG Warranty Items